FAQs

Booking & Check-In

Information about bookings, payments and check-in.

Q: What time is check-in and check-out?

Check-in time is 2:00pm. Check-out time is 10:00am

Q: Do you require a security bond upon check-in?

 A valid credit card is required for security. In lieu of a credit card, a $500 security bond is required. This is refundable within 7 days of departure.

Q: Is after hours check-in available?

Late Check-in can be arranged prior to arrival. Arrivals after 9-00pm attract a late arrival fee of $20-00 - payable on arrival.

Q: Can I have a late check-out?

Late check-out may be arranged subject to availability. A late check-out fee may apply.

Q: When do I have to pay a deposit?

To confirm a booking, a deposit of $100 is required during Low Season, with $200 required for Mid and High Seasons. Visa and Mastercard accepted for payment of deposit.

Balance of account is payable upon check-in. Payment may be made via Visa; Mastercard; EFTPOS or cash. Cheques not accepted for balance unless arranged prior with management. Driver's licence and credit card details will be required upon check-in. In lieu of credit card details, a security bond of $200 may be required.

50% required upon booking, then balance 7 days prior to arrival. Payment may be made by direct deposit to Trust a/c, Mastercard or Visa. Credit cards will incur additional 2% surcharge. A valid credit card is required for security. In lieu of a credit card, a $500 security bond is required. This is refundable within 7 days of departure.

Q: What are the reception hours?

9-00am to 5-00pm Monday to Friday;

9-00am to 12-00pm Saturday and Sunday

Q: Can I book local attraction tickets at reception?

We have a tours desk located at reception so stop by and purchase all your attraction tickets with us. The best part of a pre-purchased ticket is not having to wait in line.

Services & Facilities FAQ's

General information about our accommodation services and on-site facilities.

Q: Is there Internet or WiFi access available?

WiFi is provided by Tomizone and is available to all apartments and pool areas for a charge.

Q: What facilities do you have?

• 25-metre lagoon style salt-water pool (heated in winter) with covered beach entry
• Heated outdoor spa
• Kids pool toys
• Poolside entertaining areas with complimentary gas Barbecues, surrounded by lush tropical gardens
• Balconies/patios to all apartments and motel studio, ground floor studios including disabled friendly available
• Book Exchange and games/puzzles located at reception
• Tour Desk at reception
• Short Term Accommodation available
• Closest accommodation to Coolum Peregian RSL and Coolum Beach Sports Complex
• Family Friendly resort in quiet location

Q: Is there car parking available?

Undercover parking for apartments and off street parking for studios. There is sufficient parking for additional vehicles, trailers and larger vehicles ie. Buses; caravans

Q: Is all linen provided?

All linen and bath towels are provided. You may like to bring your own beach towel or alternatively we do hire beach towels at reception for your convenience.

Q: How often are the rooms serviced?

For stays over 8 nights, your apartment will be serviced mid stay.

Q: Is the pool heated?

Our pool is heated during the winter period to approx 24 degrees and our outdoor spa is heated to between 32 – 35 degrees all year round.

Location FAQ's

General information about our location.

Q: How close is Noosa Heads & Mooloolaba?

Noosa Heads is located about 20 minute’s drive north of Seacove Resort. Driving to Noosa along the David Low way is a beautiful coastal drive and we recommend making stops at Peregian and Sunshine Beaches - both coastal villages - along the way.

Mooloolaba is approx 25 minutes south of Seacove Resort and features the fantastic Underwater World Sealife Attraction with over 10,000 amazing creatures.

Q: Are there shops or restaurants nearby?

There are a number of Shops and Restaurants located in Coolum. Coolum Beach Surf Club is about 1.3 kilometres to the south and offers a wide range of meals and icy cold ales to be enjoyed whilst overlooking the beautiful main beach. Coolum Beach also enjoys a range of flavours with Mexican, Thai and Modern Australian Cuisine on offer. Feel free to pop into reception to ask Robbie or Kim-Leigh their choice for a great holiday meal.

Q: Is there public transport nearby?

The bus stop is located on David Low way directly about 50 metres to the north of Seacove Resort in front of the Coolum-Peregian RSL. Buses run every 30-45 minutes heading both north and south along the coast. For timetable information please look at http://translink.com.au/

Q: What local attractions are in the area?

Coolum offers spectacular walks along the beach and one of our favourites is the board walk which stretches from the Surf Club up to Point Perry. A wander along the boardwalk with a hot coffee in the early morning is a great way to start the day. A stay at Coolum would not be complete without a hike to the top of Mount Coolum, Australia’s second biggest monolith standing over 207 metres high. From the top, Mount Coolum delivers breathtaking 360 degree views of the Sunshine Coast with Noosa National Park to the north and the high rises of Mooloolaba and Caloundra to the south.

Q: Where can I buy groceries locally?

There are a few different options with a Coles shopping centre located 800 metres to the south. There is also a Woolworths located on South Coolum Road, or if you want to try something local we would recommend The Shop located opposite the surf club.